Challenge
Marpai aimed to make value-based healthcare management accessible and efficient for small businesses. To do this, they focused on attracting more customers and facilitating their call center work for enhanced efficiency. Another goal was to create a mobile application from scratch.
Marpai aimed to make value-based healthcare management accessible and efficient for small businesses. To do this, they focused on attracting more customers and facilitating their call center work for enhanced efficiency. Another goal was to create a mobile application from scratch.
Solution
SENLA designed the UX/UI for Marpai's web system for call center workers and a mobile app released from scratch within just 3 months. The call center solution was created based on real user data, addressing existing pains and needs.
SENLA designed the UX/UI for Marpai's web system for call center workers and a mobile app released from scratch within just 3 months. The call center solution was created based on real user data, addressing existing pains and needs.
Results
SENLA is happy to have contributed to our Client’s successful growth with our UX/UI solutions. During the years of our partnership with Marpai, their revenue was steadily growing along with the number of people covered under their health plans. Marpai experienced a 23% revenue increase in 2021, 71% in 2022, and 77% in Q3 2023. Customers grew from 20,400 in June 2021 to 37,000 in September 2023.
SENLA is happy to have contributed to our Client’s successful growth with our UX/UI solutions. During the years of our partnership with Marpai, their revenue was steadily growing along with the number of people covered under their health plans. Marpai experienced a 23% revenue increase in 2021, 71% in 2022, and 77% in Q3 2023. Customers grew from 20,400 in June 2021 to 37,000 in September 2023.